Support

Trust and Safety

How Daypasser reviews listings, protects travelers, and supports gym operators.

Listing verification

Daypasser combines owner-provided information, public sources, and manual review to keep gym listings useful. Bookable checkout listings require additional operator verification.

Directory listings may still require users to confirm day-pass details directly with the gym before visiting.

Safe gym access

Users must follow each gym's rules, waiver requirements, staff instructions, and safety policies. Gyms may deny entry for safety, fraud, intoxication, harassment, or policy violations.

Reporting issues

Report incorrect listing details, denied entry, suspicious claims, or payment problems through support. Daypasser may update listings, suspend gyms, or review bookings based on reports.